We provide specialized administrative support services for small and medium-sized businesses. As virtual assistant experts we help you streamline operations so you can focus on growth. From managing schedules, emails, and customer inquiries to handling, document creation, and project coordination, we take care of the essential tasks that keep your business running smoothly.
General Administrative Tasks
- Data entry and database management
- Calendar and schedule management
- Appointment setting and confirmations
- Email management and organization
- File management and cloud storage organization
- Preparing reports and presentations
- Document creation and formatting
- Transcription services (audio, video, or meeting notes)
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Customer Support and Communication
- Managing customer inquiries via email or chat
- Responding to phone calls and voicemail management
- Live chat support services
- Follow-up calls for customer feedback or appointments
- Creating and managing FAQs for customer support
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Financial Administration
- Invoice creation and processing
- Expense tracking and reporting
- Bookkeeping and payroll assistance
- Vendor and supplier management
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Project Management Support
- Task tracking and progress reporting
- Coordination with team members and stakeholders
- Updating and managing project management tools (e.g., Projectsmate Trello, Asana)
- Research and preparation for project proposals
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Human Resources Support
- Recruitment assistance, including posting job ads and screening resumes
- Onboarding and orientation support for new hires
- Maintaining employee records
- Scheduling interviews and follow-ups
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Marketing and Social Media Administration
- Managing social media accounts and scheduling posts
- Preparing newsletters and email campaigns
- Basic graphic design for marketing materials
- Updating website content and blogs
- Conducting market research
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Travel and Event Coordination
- Booking travel arrangements (flights, hotels, transportation)
- Organizing company events or meetings
- Managing RSVPs and event communications
- Creating itineraries and agendas
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Tech and IT Support Administration
- Setting up and maintaining virtual meetings or webinars
- Troubleshooting basic IT issues
- Managing online subscriptions and tools
- Training support for team members on software too
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